Effective Date: May 3, 2026

1. Introduction

Welcome to ILANEX LTD (“we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data when you visit our website (ilanex.co.uk), purchase our digital products, or engage our web design and digital marketing services.

Company Details:

• Company Name: ILANEX LTD

• Company Registration Number: 17082018

• Registered Address: 77 Malins Road, Portsmouth, PO2 7BA, United Kingdom

• Email Address: info@ilanex.co.uk

• Phone Number: +447440763899

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, including:

• Identity Data: First name, last name, username, or similar identifier.

• Contact Data: Billing address, email address, and telephone numbers.

• Financial Data: Payment card details (processed securely via our payment gateways; we do not store full card details on our servers).

• Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

• Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data provided when you purchase our services/templates or request a quote.

• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this using cookies, server logs, and similar technologies (like Meta Conversion API and GA4).

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To perform the contract we are about to enter into or have entered into with you (e.g., building your website, running your marketing campaigns, or delivering digital downloads).

• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

• Where we need to comply with a legal or regulatory obligation (such as HMRC tax reporting).

5. Disclosures of Your Personal Data

We may have to share your personal data with the parties set out below for the purposes outlined in section 4:

• Service Providers: Acting as processors who provide IT and system administration services (such as hosting providers, Shopify/WordPress platforms, or payment processors like Worldpay, PayPal, or Stripe).

• Professional Advisers: Including lawyers, bankers, auditors, and insurers.

• HM Revenue & Customs (HMRC): Regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they stop being customers.

8. Your Legal Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing of your personal data.

• Request the transfer of your personal data to you or to a third party.

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at info@ilanex.co.uk.

9. Changes to the Privacy Policy

We keep our privacy policy under regular review. This version was last updated on the effective date listed at the top of this page. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.